US Airways

Dear Jeff:

On behalf of US Airways, thank you for making our "Employee Appreciation Day" the best ever. Right from the start, Smokey's did everything possible to make our event spectacular.

It began with my initial inquiry - just 15 minutes prior to our planning meeting! Your Special Events Manager rushed to the fax machine and provided me with a packet of menus and services that wowed my co-workers. Your "one stop shopping" had great appeal; it meant we could relax - no scrambling for paper goods, tables, chairs or grill rental, no multiple contacts - just one individual. The superior service continued with a "tasting luncheon", served on site, to relieve any doubts we might have had. That proved to be the clincher. Once our committee and management team sampled your recommendations, it was unanimous; we knew our fellow employees would be delighted.

Delighted is an understatement; our agents are still raving about the quality and quantity of food. Our third shift, in particular, was truly impressed with their "Midnight Barbecue" - fresh, hot, and in the middle of the night! The conclusion: Smokey's was a hit!

Each request we made was met with "No problem," or "Leave it to me," or "Certainly, we can do that." From vegetarian considerations to providing for our second and third shift employees, you and your staff accommodated us. Personally, while I always appreciate a fine meal, I value customer service even more. It is that which makes me a repeat customer, and that in which your organization excels.

Thank you once more for an exceptional experience. I look forward to working with you again.

Maggie Anderson

Sun Microsystems, Inc.

Dear Jeff:

I would like to take a moment to thank you again for the wonderful spread you put on for the visitors here at Sun Microsystems during our Conference on May 9th, 2000.

Our Conference had folks from all over the globe that have never experienced a real New England Clambake, nor have they ever cracked a lobster. Everyone had a wonderful time and they continue to rave about the great food and excellent service received from your staff!

It's great to know there is a place that we may rely on for our needs and able to refer to others without any reservations.

Again, thanks for the great party!

Lori Schlesinger

SilverBack Technologies, Inc.

Dear Joy:

On behalf of SilverBack Technologies, Inc. I would like to thank you and the catering staff of Smokey's for their excellent food and catering services give to SilverBack. As you are aware, Smokey's is the third catering company SilverBack has employed. We were not only looking for quality in the food and service, but also variety. Using a catering service four times a week, variety is important to our employees. Smokey's has provided both the excellent quality/service and the variety expected.

SilverBack's employees continue to rave about the great food and service Smokey's provides. It's great that we can give suggestions as to the likes of our employees and have Smokey's deliver quality food every time.

We look forward to the continued relationship with Smokey's going forward.

Shirley J. Nolan

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